Telecom Solutions
ReInvent Ideas is actively engaged in multiple case studies with its clients to drive transformation with AI. Our end to end AI platform QuaNNT comes in with Data Governance (streamline data processing from data source to data lake or vector stores), Model Governance (Embedding models and LLMs) and Application Interface.
Whether you are looking for a new AI solution or an upgrade of your legacy/BI services - we have our team right here to help you.
Case Study 1: Contract and Revenue Assurance, Cost Recovery
We are working on an outcome based optimisation service for revenue and cost management. Primary focus areas include long term customer contracts involving leases, infrastructure and maintenance. Core risk areas identified are:
- Pricing, Rebates, Discounts
- Accruals and Deferrals
- Non application of commercial terms
- Purchase Order management and Billing Errors
- Early Termination Liabilities
Case Study 2: Incidents Management and Support Services
Here the client is looking for productivity and efficiency in handling incidents, outages and regular support activities. Ask is to have AI co-pilots assisting and advising the on ground support team for accurate and quicker resolutions through
- Real time prioritisation of queries and incidents
- Accelerated ticket resolutions
- Automated troubleshooting
Case Study 3: Transformation of FLM Operations
Drive the overall reduction in the FLM operating costs through AI predictive model, AI co-pilot and integration of multiple disparate processes. Interventions to include
- Enhancement of NOC capabilities using AI co-pilot
- On field assistance to technicians via AI guidance
- Real time visibility and task automations
- Truck roll management with intelligent work order route and schedule optimisations
- Data driven inventory management